Returns & Exchanges
At SCARPA, we want you to be completely satisfied with your purchase. If your new footwear or apparel doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the shoebox is protected by an outer shipping carton.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off & Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing